Payment policy

Secure Payments

All payments on https://mona-boutique.com are processed securely using industry-standard encryption technology.

Our website uses SSL/TLS encryption, which ensures that any sensitive information you provide during checkout is encrypted and protected. This includes payment details and personal information entered on our site.

When browsing or placing an order, you can verify this secure connection by looking for the padlock icon in your browser’s address bar and the “https://” prefix.

Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Shop Pay

All prices are listed in GBP (£).

For delivery details, please refer to our Shipping Policy.

PCI Compliance

Payments made on our website are processed through PCI DSS-compliant payment providers.

This means your payment details are handled securely and in accordance with industry security standards.

We do not store or have access to your full card details at any time.

Your Payment Information

When your order is completed, we are only able to view:

  • Your billing and shipping information
  • Your order details
  • The last four digits of your card number

Your full card number and payment credentials are never visible to us.

Privacy & Data Protection

We respect your privacy and are committed to protecting your personal information.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

For full details on how your information is collected and used, please see our Privacy Policy.

Customer Service Hours:

Monday - Friday: 11:00 a.m. - 7:00 p.m.

Saturday: 11:00 a.m. - 6:00 p.m.

Sunday: Closed

We aim to respond to your inquiries within 24 hours.

Website name: Mona Boutique

Address: RM 509, 5/F THE CLOUD 111

TUNG CHAU ST TAI KOK TSUI

HONG KONG

Company name: DECLERCK EMPIRE LIMITED

Email: info@mona-boutique.com

Tax identification number: 78014750

Warehouse address: Unit 76, The Laurels, Manston Business Park, Ramsgate CT12 5NQ, United Kingdom