Payment policy
Secure Payments
All payments on https://mona-boutique.com are processed securely using industry-standard encryption technology.
Our website uses SSL/TLS encryption, which ensures that any sensitive information you provide during checkout is encrypted and protected. This includes payment details and personal information entered on our site.
When browsing or placing an order, you can verify this secure connection by looking for the padlock icon in your browser’s address bar and the “https://” prefix.
Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Maestro
- Shop Pay
All prices are listed in GBP (£).
For delivery details, please refer to our Shipping Policy.
PCI Compliance
Payments made on our website are processed through PCI DSS-compliant payment providers.
This means your payment details are handled securely and in accordance with industry security standards.
We do not store or have access to your full card details at any time.
Your Payment Information
When your order is completed, we are only able to view:
- Your billing and shipping information
- Your order details
- The last four digits of your card number
Your full card number and payment credentials are never visible to us.
Privacy & Data Protection
We respect your privacy and are committed to protecting your personal information.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
For full details on how your information is collected and used, please see our Privacy Policy.
Customer Service Hours:
Monday - Friday: 11:00 a.m. - 7:00 p.m.
Saturday: 11:00 a.m. - 6:00 p.m.
Sunday: Closed
We aim to respond to your inquiries within 24 hours.
Website name: Mona Boutique
Address: RM 509, 5/F THE CLOUD 111
TUNG CHAU ST TAI KOK TSUI
HONG KONG
Company name: DECLERCK EMPIRE LIMITED
Email: info@mona-boutique.com
Tax identification number: 78014750
Warehouse address: Unit 76, The Laurels, Manston Business Park, Ramsgate CT12 5NQ, United Kingdom